Latest News

CABE boss quits to join Housing Corp

Jon Rouse has been appointed chief executive of the Housing Corporation and will step into the role from April, bringing to an end a high profile four-year reign at the helm of government design watchdog CABE. Rouse takes over from Norman Perry who will b

Time to redouble efforts on customer care

The Housing Forum tried to put a positive spin on the disappointing results of its latest National Customer Satisfaction Survey (see pages 20-22). The press release that accompanied the survey details was a masterpiece in missing the point and a tribute t

in brief

<b>Inspectorate slammed</b> The Planning Inspectorate must improve its handling of complex cases and development plan inquiries and improve customer service according to a review of the body. It should also reduce the number of unnecessary informal inquir

HBF warns of tax effect on supply

The House Builders Federation has called on the government not to impose new taxes on housebuilders which could risk slowing-up housing supply even further.

Top speakers for HMI04

Housing minister Keith Hill and Bank of England economist Kate Barker are to speak at Housing Market Intelligence 04 (HMI04), Housebuilder’s conference and the setting for the launch of the HMI04 report.

New buyers are still not satisfied

Customers are less happy about the quality and service they receive from the industry today than they were two years ago. The latest MORI Housing Forum survey of customer attitudes shows falls in satisfaction levels in practically all aspects of the sales

Seller’s packs must have home survey

The government’s proposed new seller’s packs will have to include a survey of the home even if it is less than ten years old and under warranty. These home condition reports (HCRs) will be introduced with seller’s packs in January 2007.

Taywood completes switch to housebuilding

Government launches its new vision for planning

Jon Rouse appointed Housing Corporation chief exec