The Walrus

Feb. 1, 2003
For years housebuilding has been unfavourably compared with the car industry. But just imagine if a new regulatory system was applied to the motor trade - let&’s call it &“planning&”. What would happen then?Off-site fabrication, after-sales service, customer care, brand loyalty - it has often been suggested that there are many lessons that could be taken from the motor industry …

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