<p><span class="ac"><span>Persimmon and Vistry Group - the former Bovis – have issued updates ahead of their full year results, with Persimmon’s revenues and completions falling as it “continues to make good progress with the implementation of its customer care improvement plan”. Vistry anticipates another record year.</span></span></p> <p><span class="ac"><span>During its financial year ending December 31 2019, Persimmon said that, in its quest to put customers before volume, its new home completions had dipped 4% to 15,855 new homes against 2018.</span></span></p> <p><span class="ac"><span>The company’s average selling price of £215,700 was “in line with” the previous year’s £215,563.</span></span></p> <p><span class="ac"><span>Persimmon said it had “traded well” while noting a 2.4% reduction in group revenues to £3.65 billion, reflecting the measures taken to improve quality and customer service. It expects pre-tax profits to match market consensus. </span></span></p> <p><span class="ac"><span>The company’s total forward sales value as of December 31 2019 stood at £1,356 million against 2018’s £1,397 million.</span></span></p> <p><span class="ac"><span>Group ceo Dave Jenkinson said: “I am pleased with the progress we have made in 2019 and there is more to do. Action taken to maintain our increased levels of work in progress investment, the increase in quality assurance and customer service resources, and our plans for …