Customer satisfaction levels rise for fourth successive year

March 18, 2021
The industry has achieved a fourth successive year of improved customer satisfaction, with 91% of customers saying they would recommend their builder to a friend, according to the latest National New Home Customer Satisfaction Survey (CSS) from HBF, NHBC and Homes for Scotland. HBF said this was the highest level recorded of this key metric since the survey began in ...

Continue reading

To continue reading this article please login or register.

Login

Forgot your password?

Register for free

Quick and free registration

Register