MONEYPENNY’S NEW OUTSOURCED SALES SERVICE TO SUPPORT HOUSEBUILDERS' RECOVERY POST-LOCKDOWN
Moneypenny has launched Client Services – designed to help housebuilders generate marketing suite appointments, viewings and reservations – as the sector comes out of Covid-19 lockdown.
Via the outsourced platform, Moneypenny’s dedicated 80-strong team of receptionists can now diarise viewings, qualify inbound leads, warm-up databases and follow-up property marketing campaigns. Integration with leading CRM systems is expected to be added to the service soon.
Joanna Swash, CEO of Moneypenny, which handles 2 million property calls and live chats for 16,000 property professionals each year, said: “We started developing Client Services last year in response to huge demand from our existing clients. As the property market reopens and housebuilders experience a surge in enquiries while still operating with skeleton staff, Client Services provides very timely help and support.
“Client Services offers a guaranteed and outsourced solution that ensures that core sales administrative and marketing tasks are completed without fail, while freeing up available staff to concentrate elsewhere.”
Moneypenny currently supports 2,500 Housebuilders, Estate Agents and Commercial Agents, and Housing Associations across the UK.